{"id":169075,"date":"2023-12-22T18:28:54","date_gmt":"2023-12-22T18:28:54","guid":{"rendered":"https:\/\/culture.org\/?p=169075"},"modified":"2023-12-22T18:28:54","modified_gmt":"2023-12-22T18:28:54","slug":"ups-innovates-ai-to-fight-against-package-thefts","status":"publish","type":"post","link":"https:\/\/culture.org\/special-interest\/ups-innovates-ai-to-fight-against-package-thefts\/","title":{"rendered":"UPS Innovates AI To Fight Against Package Thefts"},"content":{"rendered":"<p>Explore how UPS is leveraging AI-driven DeliveryDefense to combat package theft, ensuring secure and successful deliveries. Discover the program&#8217;s impact on consumers and retailers.<\/p>\n           <!--  <script type=\"text\/javascript\">\r\n                jQuery(document).ready(function() {\r\n                    jQuery(\".key-accordion-item .key-menu\").on(\"click\", function() {\r\n                        if (jQuery(this).parent().hasClass(\"active\")) {\r\n                            jQuery(this).next().slideUp();\r\n                            jQuery(this).parent().removeClass(\"active\");\r\n                        } else {\r\n                            jQuery(\".key-content\").slideUp();\r\n                            jQuery(\".key-accordion-item\").removeClass(\"active\");\r\n                            jQuery(this).parent().addClass(\"active\");\r\n                            jQuery(this).next().slideDown();\r\n                        }\r\n                    });\r\n                })\r\n            <\/script> -->\r\n\r\n\r\n            <!-- start html -->\r\n\r\n            <div class=\"news-key-takeaway-wapper\">\r\n                                <span style=\"background-color:#39b54a;\">Key Takeaways<\/span>\r\n                <ul class=\"news-key-nbox\" style=\"border-color:#39b54a;background-color:rgba(57, 181, 74, 0.1);\">\r\n                                                        <li>UPS employs DeliveryDefense, an AI-powered program, to reduce package theft by generating a Delivery Confidence Score.<\/li>\r\n                                                                    <li>The program leverages two years of UPS delivery data, offering alternative delivery solutions for high-risk addresses.<\/li>\r\n                                                                    <li>A significant rise in package thefts has been observed, with an estimated 260 million packages stolen in the U.S. last year.<\/li>\r\n                                                <\/ul>\r\n            <\/div>\r\n            \n<h2>UPS Capital&#8217;s Innovative Approach with DeliveryDefense<\/h2>\n<p>UPS, a global leader in logistics, has introduced an <strong>AI program named DeliveryDefense<\/strong> to combat the escalating issue of &#8216;porch pirates&#8217; stealing packages.\u00a0 Developed by UPS Capital, this program uses <a href=\"https:\/\/culture.org\/art-and-culture\/film-and-tv\/channel-1s-ai-generated-news-anchors\/\" target=\"_blank\" rel=\"noopener\">AI<\/a> and machine learning to assess delivery risks. It analyzes two years of UPS&#8217;s delivery data, historical loss patterns, and address characteristics to generate a score indicating the likelihood of successful package delivery.<\/p>\n<p>Mark Robinson, President of UPS Capital, emphasizes the <strong>program&#8217;s proactive approach<\/strong> to ensuring successful deliveries. Retailers can use this data to suggest alternative delivery options, like UPS Store locations or Access Points, thereby optimizing delivery outcomes.<\/p>\n<h2>The Growing Concern of Package Theft<\/h2>\n<p>Package <a href=\"https:\/\/culture.org\/news\/extensive-theft-and-damage-at-the-british-museum\/\" target=\"_blank\" rel=\"noopener\">theft<\/a> is a burgeoning issue in the U.S., with Security.org reporting that <strong>49 million Americans had a package stolen<\/strong> in the last year as of 2022. The median value of stolen goods was $50, amounting to a total loss of $2.4 billion. To combat this, DeliveryDefense employs billions of data points from UPS&#8217;s historical deliveries, producing a &#8220;Delivery Confidence Score&#8221; from 1 to 1,000.<\/p>\n<p>When an address receives a low score, retailers can<strong> recommend safer alternatives like in-store pickup or delivery<\/strong> to a UPS Access Point. The tool, accessible to businesses of all sizes, integrates with merchants&#8217; systems through an API, or through a web version for smaller customers. Additionally, consumers can manage their delivery preferences via the UPS My Choice program, which is utilized by over 100 million consumers.<\/p>\n<h2>Addressing Porch Piracy with AI and Data<\/h2>\n<p>UPS&#8217;s response to the surge in &#8216;porch piracy&#8217; includes <strong>working with retailers such as Costco Wholesale<\/strong> to implement its AI and machine learning algorithms. These algorithms assign delivery addresses a confidence score based on specific data, guiding merchants on shipping decisions.<\/p>\n<p>According to SafeWise, <strong>260 million delivered packages were stolen in 2022<\/strong>, a significant increase from the previous year. In response, UPS and other logistics companies have introduced technologies like DeliveryDefense, an AI-powered tool that uses historic data and machine learning to evaluate the risk of delivery theft.<\/p>\n<h2>Competitors&#8217; Strategies and the Role of Technology<\/h2>\n<p>UPS&#8217;s competitors, including <strong>Amazon, FedEx, and DHL, have also implemented strategies<\/strong> to prevent package theft. For instance, DHL employs a &#8216;signature first&#8217; approach, while FedEx offers picture proof of delivery. Amazon provides various features, such as estimated delivery windows and key-in-garage delivery, to enhance package security.<\/p>\n<p>Despite the prevalence of doorbell cameras, experts like Ben Stickle, a package theft expert, suggest that they may not effectively deter thieves. SafeWise data indicates that <strong>cameras alone are not a sufficient deterrent<\/strong>, highlighting the need for more robust measures like those employed by UPS.<\/p>\n<p>As package theft continues to rise, solutions like UPS&#8217;s AI-powered DeliveryDefense become increasingly vital. These innovative approaches, relying on <strong>extensive data analysis and machine learning<\/strong>, offer a glimpse into the future of secure and reliable package delivery.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10028,"featured_media":169076,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[411],"tags":[],"class_list":["post-169075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-special-interest"],"acf":[],"_links":{"self":[{"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/posts\/169075"}],"collection":[{"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/users\/10028"}],"replies":[{"embeddable":true,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/comments?post=169075"}],"version-history":[{"count":0,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/posts\/169075\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/media\/169076"}],"wp:attachment":[{"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/media?parent=169075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/categories?post=169075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/culture.org\/wp-json\/wp\/v2\/tags?post=169075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}